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![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729238797878/cly3zss4h369zi98oz17w0w1n.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729238797878/cly3zss4h36aji98ot2woge79.webp?width=1000&quality=80&format=webp&strip=true)
Kempinski Hotel Cancun
9.2Rating
ExceptionalRated by Guests
3,957Reviews
What to expect
Pros
- 🌟Amazing service from staff
- 🏖️Beautiful beach views
- 🍴Delicious and varied food options
- 🏊Great pool area and amenities
- 💆Exceptional spa experience
- 🍹Fantastic cocktails and drinks
- 🎉Entertaining shows and activities
- 🛏️Comfortable and spacious rooms
- 👪Family-friendly environment
- 🌞Stunning views and serene location
Cons
- 💸Expensive hotel with extra costs
- 👎Poor WiFi connection
- 🚨Inconvenient alarm disturbance
- 🚻Outdated bathrooms and amenities
- 🦠Cleanliness issues in some rooms
- 🎤Loud music at the pool area
- 🍽️Limited dinner options at the hotel
- 🚗Distance from city center and need for shuttle
- 🕰️Slow or unresponsive staff in some cases
- 🦟Reports of bed bugs and pest issues
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Pool with view, Private beach, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Set in a prime location in Cancun, Grand Hotel Cancun managed by Kempinski puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Grand Hotel Cancun managed by Kempinski. Flat-screen television, air conditioning, heating, wake-up service, and desk can be found in selected guestrooms. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Hotel Cancun managed by Kempinski.
Where you'll be sleeping
177 m²
The Saasil Suite
3 king beds
82 m²
Panoramic Suite
1 king bed
41 m²
Club Seaside King Room
1 king bed
82 m²
Seafront Suite
1 king bed
41 m²
Deluxe Seaside King Room
1 king bed
41 m²
Deluxe Seaside Double Room
2 double beds
41 m²
Club Seafront Double Room
2 double beds
229 m²
The Presidential Suite
1 king bed
82 m²
Club Seafront Suite
1 king bed
82 m²
Club Seaside Suite
1 king bed
What other guests say about this hotel
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