Mercure Surabaya Manyar
7.5Rating
Very GoodRated by Guests
382Reviews
What to expect
Pros
- 🏨Spacious and comfortable rooms for a relaxing stay
- 🍽️Variety of breakfast options catering to different preferences
- 🤝Friendly and helpful staff providing excellent service
- 🔝Fast and convenient check-in process for a hassle-free experience
- 🛏️Comfortable amenities and cozy rooms for a pleasant stay
- 🍳Good breakfast options with ample choices to start the day
- 🌟Warm welcome and special treatment for guests to feel valued
- 🍵Nice amenities like Smart TV and room Wi-Fi for convenience
- 🍰Complimentary treats and upgrades to enhance the guest experience
- 🛎️Helpful recommendations from staff to improve the overall stay
Cons
- 🚫Difficult access and location challenges for guests without a vehicle
- 🚗Limited parking space causing inconvenience for guests with vehicles
- 🥪Suggestion for better seating arrangement during breakfast rush hours
- 🔊Noise issues in rooms affecting the comfort of the stay
- 🍹Lack of alcoholic beverage options for guests to enjoy
- 📶Inconsistent Wi-Fi connectivity impacting business travelers
- 🚷Safety concerns with the lack of security personnel for guest assistance
- 🍳Limited hot dishes and cake varieties at breakfast compared to expectations
- 🏊Missing amenity like a swimming pool for relaxation and leisure activities
- 🌆Room size and design not meeting the standard expected from the Mercure brand
What this place has to offer
Things to do and ways to relaxFitness center, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian
Everbright Hotel is conveniently located in the popular Surabaya Center area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, valet parking are on the list of things guests can enjoy. Some of the well-appointed guestrooms feature television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, desk. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Surabaya, Everbright Hotel will make you feel instantly at home.
Where you'll be sleeping
46 m²
Executive Suite With Sofa And Dining Table, Dup Lex Suite, Queen Bed, Non Smoking
1 queen bed and 1 sofa bed or 1 double bed and 1 sofa bed
19 m²
Superior room with 1 queen size bed, City side
1 queen bed
26 m²
Deluxe Room with Quensize bed, City side
1 queen bed
21 m²
Premium Superior Room with 1 queen size bed, City side
1 queen bed
26 m²
Deluxe Twin Room
2 single beds
26 m²
Deluxe Room with Twin bed, City side
2 sofa beds
21 m²
Superior Double or Twin Room
1 queen bed or 1 double bed & 1 queen bed
46 m²
Executive Suite
1 king bed
24 m²
Deluxe Double Room
1 double bed & 1 queen bed
21 m²
Premium Superior Room
1 queen bed
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