View
Exterior view
Exterior view
Exterior view
Exterior view
View
View
Exterior view
View
Lobby
Lobby
Lobby
Entrance
Swimming pool
One-Bedroom Suite with Balcony (2 Adults)
Swimming pool
One-Bedroom Suite with Balcony (2 Adults)
Swimming pool
Food and beverages
Deluxe Double Room with Balcony (2 Adults)
Bar/lounge
Restaurant
Deluxe Double Room with Balcony (2 Adults)
Two-Bedroom Apartment
Restaurant
Bar/lounge
Bathroom
Bathroom
Food and beverages
Recreational facilities
Large Double Room (Accommodations Only)
Facilities
Facilities
Fitness center
Bar/lounge
Spa
Garden
Food and beverages
Meeting room / ballrooms
Sauna
Bathroom
Facilities
Spa
Facilities
Food and beverages
Facilities
Food and beverages
Food and beverages
Recreational facilities
Food and beverages
Facilities
Garden
Playground
Facilities
Facilities
Food and beverages
Food and beverages
Two-Bedroom Apartment
Facilities
Double Room with Shared Balcony
Food and beverages
Food and beverages
Double Room with Shared Balcony

Zara Hotel

Bansko, Bulgaria

42 Yavor Street, 2770

7.1Rating
Very GoodRated by Guests
121Reviews

What to expect

Pros

  • 🅿️Ample parking space available
  • 🍽️Variety and quality of food exceeds expectations
  • 👨‍👩‍👧‍👦Friendly and smiling staff
  • 🧼Clean and spacious rooms with mountain view
  • 🚐Free shuttle bus service to gondola
  • 💆‍♂️Clean and enjoyable spa facilities
  • 💰Value for money with good amenities
  • 🏊‍♂️Indoor pool, sauna, and steam room are great after skiing
  • 🍴Plenty of meal options for breakfast and dinner
  • 🛑Polite and kind staff members

Cons

  • 🧹Poor cleaning service and hygiene standards
  • 🍲Inconsistent and sometimes inedible food quality
  • 🏨Misleading distance to gondola, not as close as advertised
  • 🚌Shuttle bus service stops too early in the afternoon
  • 💧Lack of hot water and leaking bathtub in rooms
  • 🛎️Rude and unprofessional customer service and management
  • 🔄Outdated and limited spa facilities
  • 💸Overpriced items like bottled water and amenities
  • 🍳Limited variety and quality of gluten-free and vegan options
  • 📺Limited English TV channels and poor Wi-Fi connection

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Canoeing, Fishing, Fitness center, Game room, Hammam, Hiking, Horseback riding, Hot tub, Massage, On-site entertainment, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Table tennis, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Italian, Russian, Bulgarian

Stop at Hotel Zara to discover the wonders of Bansko. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Valet parking, babysitting, shuttle service, laundry service, airport transfer are on the list of things guests can enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like refrigerator, seating area, shower, soundproofing, television LCD/plasma screen. Enjoy the hotel's recreational facilities, including massage, water sports (non-motorized), spa, billiards, children's playground, before retiring to your room for a well-deserved rest. Discover all Bansko has to offer by making Hotel Zara your base.

Where you'll be sleeping

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30 m²

Kosher Room

1 sofa bed and 1 double bed or 2 single beds and 1 sofa bed

Deluxe Double Room with Balcony (2 Adults) image 1
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30 m²

Deluxe Double Room with Balcony (2 Adults)

1 queen bed or 2 single beds

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90 m²

Two-Bedroom Apartment

1 king bed & 1 king bed & 2 sofa beds

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20 m²

Double Room with Shared Balcony

1 queen bed or 2 single beds

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50 m²

One-Bedroom Suite with Balcony (2 Adults)

1 queen bed & 1 sofa bed

Large Double Room (Accommodations Only) image 1
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25 m²

Large Double Room (Accommodations Only)

1 double bed and 1 sofa bed

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49 m²

One-Bedroom Apartment (Accommodations Only)

1 double bed & 2 sofa beds

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35 m²

Deluxe Double Bed Room

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2 Bedrooms

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House

What other guests say about this hotel

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Where you'll be staying