Interior view
Interior view
Exterior view
Junior Suite - View
Lobby
Lobby
Lobby
Junior Suite - Room plan
Deluxe Suite
Swimming pool [outdoor]
Deluxe Suite - Bed
Coban Rondo Waterfall - 4.49 km from property
Meeting room / ballrooms
Executive Air Conditioning - Bed
Poolside bar
Balcony/terrace
Balcony/terrace
Balcony/terrace
Balcony/terrace
Superior Air Conditioning Rooms - Bed
Executive Air Conditioning - Guestroom
Superior Air Conditioning Rooms - Bed
Deluxe Air Conditioning Room - Room plan
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Restaurant

Zam Zam Hotel

Malang, Indonesia

Jalan Abdul Gani Atas, 65311

8.0Rating
Very GoodRated by Guests
48Reviews

What to expect

Pros

  • 🌟Great location with easy access to attractions
  • 🏊Swimming pool conveniently located near rooms
  • 🍽️Reasonably priced food and beverages with variety
  • 🎶Entertainment options like music performances and fireworks
  • 👨‍👩‍👧‍👦Family-friendly amenities and activities
  • 🍹Complimentary welcome drink and snacks
  • 🛌Comfortable beds and spacious rooms
  • 🌄Scenic views from rooftop restaurant and city lights
  • 🤝Friendly and accommodating staff
  • 🚗Free parking facilities for guests

Cons

  • 🧼Inconsistent cleanliness, especially in bathrooms
  • 🍳Limited breakfast options with average taste
  • 🐜Presence of insects like flies due to weather conditions
  • 🛏️Issues with room maintenance, such as leaky faucets
  • 💤Lack of soundproofing leading to noise disturbances
  • 💸High prices for additional services and amenities
  • 👎Unresponsive or slow customer service
  • 🔒Security concerns like doors not closing properly
  • 🌧️Limited indoor activities for guests during bad weather
  • 🚽Issues with bathroom facilities like leaky pipes and lack of toiletries

What this place has to offer

Things to do and ways to relaxKaraoke, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Kitchen, Restaurant [halal], Restaurant [kosher], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

Located in Batu, Zam Zam Hotel is a perfect starting point from which to explore Malang. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, taxi service, daily housekeeping, 24-hour security are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, children's high chair, clothes rack, complimentary instant coffee. Entertain the hotel's recreational facilities, including outdoor pool, spa, massage, pool (kids), garden. A welcoming atmosphere and excellent service are what you can expect during your stay at Zam Zam Hotel.

Where you'll be sleeping

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28 m²

Executive Air Conditioning

1 queen bed

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36 m²

Junior Suite

1 queen bed

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25 m²

Superior Double or Twin Room

2 single beds or 1 queen bed

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40 m²

Deluxe Suite

1 queen bed

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20 m²

Superior Air Conditioning Rooms

1 queen bed or 2 single beds

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30 m²

Family Standard Room

2 queen beds

Deluxe Air Conditioning Room image 1
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24 m²

Deluxe Air Conditioning Room

1 queen bed or 2 single beds

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36 m²

Deluxe Family Room

1 queen bed

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25 m²

Superior Room

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36 m²

Family Deluxe Air Conditioning

2 queen beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -8.38% over the period.

Where you'll be staying