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9.1Rating
ExceptionalRated by Guests
1,248Reviews
What to expect
Pros
- 🌟Exemplary staff providing exceptional service
- 🛌Comfortable and stylish rooms
- 🍽️Wonderful restaurant and breakfast offerings
- 🏊Access to a beautiful pool and gym facilities
- 🛎️Friendly and welcoming hotel ambiance
- 🍸Great cocktails and bar atmosphere
- 🏙️Perfect central location in London
- 🎉Luxurious stay with special touches for guests
- 💐Thoughtful gestures like room upgrades and treats
- 🤝Top-notch customer service and attentive staff
Cons
- 🔍Rooms on lower levels may be smaller and darker
- 🚿Issues with bathroom facilities like leaky showers
- 🕰️Slow service or closed amenities like cocktail bars
- 💰High prices for certain services or amenities
- 🛎️Inconsistent response to guest requests or messages
- 🚪Some rooms may have obstructed views or noise issues
- 🍺Lack of certain beverage options in the hotel bar
- 🧹Room cleanliness could be improved
- 🚿Issues with bathroom maintenance and cleanliness
- 🧳Limited storage space or small room sizes
What this place has to offer
Things to do and ways to relaxFitness center, Horseback riding, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian
Where you'll be sleeping















24 m²
Deluxe King Room
1 king bed








120 m²
Suite
1 king bed









62 m²
Suite with Terrace
1 king bed







19 m²
Deluxe Queen Room
1 queen bed








32 m²
King Studio
1 queen bed







18 m²
Classic Room
1 queen bed or 2 single beds







44 m²
Luxury King Suite
1 king bed






16 m²
Cozy Room
1 double bed





44 m²
One-Bedroom Suite
1 king bed



30 m²
Studio Queen Suite
1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
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