River Palace Hotel
7.6Rating
Very GoodRated by Guests
143Reviews
What to expect
Pros
- 🏊♂️Great pool facilities including rooftop pool and basement pool
- 🍕Excellent Italian food and pizzas available in the hotel's restaurant
- 🛏️Spacious and comfortable rooms with good amenities
- 🥇Friendly and helpful staff, especially at the front desk
- 🍔Delicious custom burgers available at the in-hotel bar
- 🏨Central location with nice views of the Ural River
- 🚕Convenient amenities like taxi services and airport pick-ups
- 🍹Nice rooftop bar and restaurant for evening hangouts
- 🌊Close proximity to the river for relaxing walks and outdoor activities
- 💪Good fitness facilities including gym and lap pool
Cons
- 🛌Temperature control issues in rooms, especially with heating
- 🍽️Inconsistent food service with delays and items not arriving together
- 🚪Elevator issues causing delays during busy periods
- 🧻Limited towel supply and difficulties in getting additional towels
- 🍛Inadequate food quality and service in some hotel restaurants
- ❄️Overheated rooms in winter and difficulty in controlling room temperatures
- 🌬️Unpleasant air fresheners and strange odors in some rooms
- 🍽️Menu confusion and lack of recommendations in restaurant service
- 📶Limited room amenities like soap and shampoo in some cases
- 🍷Issues with billing and service related to minibar charges
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Massage, Sauna, Solarium, Spa, Spa/sauna
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Italian, Russian
River Palace Hotel is conveniently located in the popular Atyrau area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour front desk, express check-in/check-out, luggage storage, room service, airport transfer are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, indoor pool, spa. Friendly staff, great facilities and close proximity to all that Atyrau has to offer are three great reasons you should stay at River Palace Hotel.
Where you'll be sleeping
30 m²
Deluxe Double or Twin Room
2 single beds or 1 queen bed
45 m²
Classic Studio
1 king bed
60 m²
One-Bedroom Apartment
1 king bed
90 m²
Two-Bedroom Apartment
1 double bed & 1 double bed & 1 sofa bed
60 m²
Comfort Apartment
1 queen bed & 1 queen bed
50 m²
Studio Apartment 1 King bed Non smoking
1 king bed
45 m²
Studio Apartment
90 m²
Superior Apartment
Room Assigned on Arrival
Single room - De Luxe
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