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Renaissance Philadelphia Downtown Hotel

Philadelphia, United States

401 Chestnut Street, 19106

8.3Rating
ExcellentRated by Guests
240Reviews

What to expect

Pros

  • 🌟Amazing customer service with helpful and accommodating staff
  • 🏊Great indoor pool for families
  • 🍳Delicious breakfast and food options
  • 🌆Perfect location for exploring historic sites in Philadelphia
  • 🛏️Comfortable and spacious rooms with beautiful views
  • 🍹Friendly and attentive bar staff
  • 👍Helpful concierge and front desk staff
  • 🌺Well-decorated lobby and common areas
  • 🥇Excellent meeting services for business events
  • 💒Great venue for weddings and events

Cons

  • 🏊‍♂️Disappointing and unheated pool for kids
  • 🛋️Outdated and worn room furnishings needing updates
  • 🧊Inconsistent room cleanliness standards
  • 🚗Expensive valet parking options
  • 🍽️Slow service and high prices at the restaurant
  • 🔒Limited flexibility and lack of customer care for elite members
  • 🌡️Inconsistent temperature control in fitness center and pool
  • 🧹Lack of proper cleaning in rooms and bathrooms
  • 🔑Inattentive and rude bar staff
  • 🚪Noise disturbances from slamming doors in the hallway

What this place has to offer

Things to do and ways to relaxBowling alley, Canoeing, Diving, Fitness center, Golf course [on-site], Hiking, Horseback riding, Mini golf course, Snorkeling, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Chinese [Mandarin], French, Arabic

Stop at The Franklin Hotel at Independence Park to discover the wonders of Philadelphia (PA). The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at The Franklin Hotel at Independence Park. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. For reliable service and professional staff, The Franklin Hotel at Independence Park caters to your needs.

Where you'll be sleeping

Guest room, 1 King, Park view image 1
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Guest room, 1 King, Park view image 13
Guest room, 1 King, Park view image 14
Guest room, 1 King, Park view image 15
Guest room, 1 King, Park view image 16
42 m²

Guest room, 1 King, Park view

1 king bed

Guest room, 1 King image 1
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Guest room, 1 King image 11
42 m²

Guest room, 1 King

1 king bed

Guest room, 2 Queen image 1
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Guest room, 2 Queen image 10
42 m²

Guest room, 2 Queen

2 queen beds

1 Bedroom Penthouse Suite, 1 King image 1
1 Bedroom Penthouse Suite, 1 King image 2
1 Bedroom Penthouse Suite, 1 King image 3
1 Bedroom Penthouse Suite, 1 King image 4
1 Bedroom Penthouse Suite, 1 King image 5
1 Bedroom Penthouse Suite, 1 King image 6

1 Bedroom Penthouse Suite, 1 King

1 king bed

Parlor, 1 Queen Murphy image 1
Parlor, 1 Queen Murphy image 2
Parlor, 1 Queen Murphy image 3
Parlor, 1 Queen Murphy image 4
Parlor, 1 Queen Murphy image 5

Parlor, 1 Queen Murphy

1 queen bed

Room, 1 King Bed, Park View (Mobility Accessible, Tub) image 1
42 m²

Room, 1 King Bed, Park View (Mobility Accessible, Tub)

1 king bed

Guest room, King or Queen image 1
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Guest room, King or Queen

1 double bed

Room, 1 King Bed, Accessible, Park View (Hearing) image 1
42 m²

Room, 1 King Bed, Accessible, Park View (Hearing)

1 king bed

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower) image 1
42 m²

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

2 queen beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing) image 1
42 m²

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

2 queen beds or 2 king beds or 2 double beds & 2 queen beds

What other guests say about this hotel

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Where you'll be staying