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Pestana Amsterdam Riverside

Name: Pestana Amsterdam Riverside
Address: Amsteldijk 67, Amsterdam, 1074 HZ, Netherlands
Rating: 8.50187265917603

Amsterdam, Netherlands

Amsteldijk 67, 1074 HZ

8.5Rating

ExcellentRated by Guests

267Reviews

What to expect

Pros

🍬Complimentary sweets and Prosecco in reception
🏋️Decent spa and gym facilities
🚲Bike hire available
🛌Comfortable beds
🏞️Lovely location overlooking the Amstel River
🤝Friendly and attentive staff
🍳Delicious and varied breakfast options
🧘Relaxing spa and pool area
🎂Special birthday surprises for guests
👍Excellent customer service and attention to detail

Cons

🌧️Poor handling of guests' room readiness during check-in
💸Unexpected additional charges and lack of communication
🌡️Inadequate cooling in rooms during hot weather
🚪Issues with room key access and security deposit handling
🍕Limited and overpriced room service menu
🗺️Lack of local area knowledge from front desk staff
🛏️Uncomfortable pillows and bedding
🔒Difficulty in getting deposit back from the hotel
🕰️Check-in delays and unpreparedness for early arrivals
🎉Inconsistencies in service quality and staff professionalism

What this place has to offer

Things to do and ways to relaxFitness center, Hammam, Massage, Spa, Steamroom, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, French, Portuguese, Dutch

Stop at Pestana Amsterdam Riverside to discover the wonders of Amsterdam. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Pestana Amsterdam Riverside. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, clothes rack, linens, slippers. The property offers various recreational opportunities. Pestana Amsterdam Riverside combines warm hospitality with a lovely ambiance to make your stay in Amsterdam unforgettable.