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What to expect
Pros
- 💰Great value for money
- 🏞️Excellent location near station, restaurants, park, mall, and supermarket
- 👩💼Attentive and approachable staff
- 🌃Beautiful view of Yokohama Minato Mirai, especially at night
- 🍽️Good breakfast buffet
- 🚪Quick response to room issues and room transfer
- 🚂Proximity to train station for easy transportation
- 🛏️Clean and comfortable beds
- 🍲Convenient dining options nearby
- 📶Wi-Fi availability
Cons
- ⏰Late check-in experience with front desk confusion
- 🏢Rooms showing signs of aging
- 🔇Issues with Wi-Fi connectivity
- 👎Lack of apology for front desk mistake
- 🚿No step gap between room and shower room can be inconvenient
- 💼Need improvement in guest services training
- 🙈Odd or confusing check-in process
- 📉Room cleanliness needs improvement
- 🍽️Room service or dining options could be better
- 💤Noise issues or lack of soundproofing
What this place has to offer
Located in Minato Mirai21 / Sakuragicho, New Otani Inn Yokohama Premium is a perfect starting point from which to explore Yokohama. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, facilities for disabled guests, luggage storage, are at hand. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, linens, slippers, towels to ensure a restful night. The hotel's peaceful atmosphere extends to its recreational facilities which include massage. A welcoming atmosphere and excellent service are what you can expect during your stay at New Otani Inn Yokohama Premium.
Where you'll be sleeping












Superior Triple Non-Smoking
2 single beds and 1 sofa bed












Superior Twin Non-Smoking - Single Use
2 single beds











Superior Double Non-Smoking
1 queen bed









Bay View Twin Room - Non-Smoking
2 single beds









Superior Double Non- Smoking Single Use
1 queen bed








Standard Twin Non-Smoking
2 single beds








Standard Twin Non-Smoking Single Use
2 single beds







Triple Room
3 single beds







Twin Room (Non-smoking Floor)
2 single beds







Triple Room
3 single beds
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