Reception
Exterior view
Exterior view
Exterior view
Exterior view
View
View
Exterior view
Exterior view
View
Lobby
Lobby
Lobby
Entrance
Lobby
Lobby
Lobby
Lobby
Lobby
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Swimming pool
Superior Room - Bedroom
Spa
Restaurant
Restaurant
Shared lounge/TV area
Facilities
Bar
Facilities
Food and beverages
Poolside bar
Bathroom
Spa
Bar/lounge
Restaurant
Restaurant
Bathroom
Facilities
Bar/lounge
Food and beverages
Bar/lounge
Bar/lounge
Restaurant
Facilities
Bathroom
Bar
Facilities
Restaurant
Banquet hall
Facilities
Meeting room / ballrooms
Bathroom
Spa
Bathroom
Facilities
Spa
Banquet hall
Bar
Spa
Restaurant
Restaurant
Restaurant
Garden
Restaurant
Restaurant
Spa
Facilities
Meeting room / ballrooms
Garden
Restaurant
Shops
Garden
Meeting room / ballrooms
Banquet hall
Banquet hall
Meeting room / ballrooms
Restaurant
Bar/lounge
Spa
Food and beverages
Facilities
Spa
Shops
Food and beverages
Facilities
Food and beverages
Shops
Facilities
Massage
Food and beverages
Food and beverages
Spa
Garden
Facilities
Balcony/terrace
Balcony/terrace
Meeting room / ballrooms
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Business center
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Restaurant
Food and beverages
Ballroom
Restaurant
Food and beverages
Food and beverages
Restaurant
Bar
Banquet hall
Facilities
Food and beverages
Bar/lounge
Restaurant
Bathroom

Nairobi Serena Hotel

9.1Rating
ExceptionalRated by Guests
231Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🍽️Variety and quality of restaurants
  • 🏊‍♂️Heated pool with clean facilities
  • 💪Well-equipped workout room and gym
  • 🌹Clean and spacious rooms with fresh flowers
  • 🎶Live music in the evenings at the bar
  • 🍳Amazing breakfast buffet with omelette stations
  • 🛍️Beautiful gift shop with quality items
  • 🧖‍♂️First-class spa experience
  • 🌿Lovely gardens to stroll through

Cons

  • 💸Expensive meals at the hotel restaurants
  • 🚧Limited exploration options in the immediate neighborhood
  • 🔒Tight security measures may feel restrictive
  • 🔊Potential noise from busy streets nearby
  • 🚗Limited parking availability
  • 🛎️Mixed experiences with housekeeping services
  • 🕰️Some delays in service during peak times
  • 🌡️Warm pool temperature may not suit all guests
  • 🌍Limited nearby attractions within walking distance
  • 🍸Cocktail prices at the bar can be high

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Mini golf course, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Italian

Stop at Nairobi Serena Hotel to discover the wonders of Nairobi. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, Wi-Fi in public areas, valet parking, car park, room service are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Enjoy the hotel's recreational facilities, including hot tub, fitness center, sauna, outdoor pool, spa, before retiring to your room for a well-deserved rest. Nairobi Serena Hotel is an excellent choice from which to explore Nairobi or to simply relax and rejuvenate.

Where you'll be sleeping

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51 m²

Executive Suite

1 queen bed & 1 sofa bed

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58 m²

Business Suite

1 queen bed & 1 sofa bed

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29 m²

Superior Room

1 king bed

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28 m²

Deluxe Room

1 queen bed

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26 m²

King Room

1 double bed or 2 single beds

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49 m²

Suite

1 queen bed

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28 m²

Club Room

1 queen bed or 2 single beds

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Corner Suite

1 king bed

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225 m²

State Suite

1 king bed

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Executive Suite Single

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying