Interior view
Exterior view
Interior view
Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Exterior view
Exterior view
Exterior view
Interior view
Entrance
Entrance
Entrance
Lobby
Lobby
Church of the Piarist Order (Piaristenkirche) - 1.63 km from property
Hofburg Palace - 2.14 km from property
Staatsopermuseum - 2.34 km from property
Vienna Opera House - 2.44 km from property
St. Charles' Church - 2.52 km from property
Budget - Single Room - Guestroom
Restaurant
Restaurant
Facilities
Food and beverages
Food and beverages
Restaurant
Bathroom
Theme park
Banquet hall
Restaurant
Food and beverages
Restaurant
Food and beverages
Restaurant
Banquet hall
Restaurant
Restaurant
Meeting room / ballrooms
Bar
Food and beverages
Recreational facilities
Bar/lounge
Banquet hall
Meeting room / ballrooms
Facilities
Facilities
Restaurant
Banquet hall
Banquet hall
Banquet hall
Meeting room / ballrooms
Restaurant
Theme park
Restaurant
Restaurant
Food and beverages
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Facilities
Bar
Bar
Facilities
Meeting room / ballrooms
Privilege Room - Guestroom
Business center
Facilities
Facilities
Restaurant
Restaurant
Facilities
Restaurant
Restaurant
Budget - Double Room - Guestroom
Restaurant
Restaurant
Restaurant
Bar
Restaurant

Mercure Wien Westbahnhof Hotel

Vienna, Austria

Felberstrasse 4

7.9Rating
Very GoodRated by Guests
861Reviews

What to expect

Pros

  • 🌟Excellent location near public transportation
  • 👍Helpful and friendly staff during check-in
  • 🏨Variety of room sizes and amenities available
  • 🛏️Comfortable beds and spacious bathrooms
  • 🚇Close proximity to metro and tram stations
  • 🍵Tea and coffee making facilities in rooms
  • 🔑Easy check-in and checkout process
  • 👩‍💼Good value for the price paid
  • 🙌Surprisingly good experience compared to expectations
  • 🌆Convenient for sightseeing and exploring the city

Cons

  • ❄️Lack of air conditioning in some rooms
  • 🚿Issues with water temperature control in bathrooms
  • 🔇Noise disturbances from nearby street or tram line
  • 💸Expensive breakfast options compared to local alternatives
  • 🛠️Rooms showing signs of aging and needing renovations
  • 🔒Inconvenience with door key malfunctions
  • 😡Encountering rude behavior from some staff members
  • 📞Lack of clear contact information for reception in rooms
  • 🌡️Inconsistent room temperature control or lack of proper ventilation
  • 🚪Difficulty with room allocation and multiple key issues

What this place has to offer

Things to do and ways to relaxNightclub, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian, Turkish, Hungarian, Romanian, Bulgarian, Croatian

Set in a prime location of Vienna, Mercure Wien Westbahnhof Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, car park, room service, restaurant. Television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating can be found in selected guestrooms. To enhance guests' stay, the hotel offers recreational facilities such as sauna. Friendly staff, great facilities and close proximity to all that Vienna has to offer are three great reasons you should stay at Mercure Wien Westbahnhof Hotel.

Where you'll be sleeping

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25 m²

Privilege Room

1 queen bed

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20 m²

Superior Room

2 single beds or 1 double bed

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20 m²

Budget - Double Room

1 double bed or 2 single beds or 1 double bed and 2 single beds

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12 m²

Budget - Single Room

1 single bed

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12 m²

Standard Single Room

1 single bed

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12 m²

Budget - Single Room

1 single bed

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20 m²

Guest Room,2 Twin/Single Bed(S)

2 single beds

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26 m²

Family Suite

1 queen bed and 1 sofa bed

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26 m²

Junior Suite

1 queen bed and 1 sofa bed

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Room ( The One for All )

2 single beds

What other guests say about this hotel

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Where you'll be staying