Rockefeller Center Christmas Tree Lighting - 300 m from property

Grand Central Metro Station - 590 m from property

The Museum of Modern Art (MoMA) - 440 m from property

Gantry Plaza State Park - 1.9 km from property

Lotte New York Palace

Name: Lotte New York Palace
Address: 455 Madison Avenue, New York (NY), New York, 10022, United States
Rating: 8.380952380952381

New York, United States

455 Madison Avenue, 10022

8.4Rating

ExcellentRated by Guests

21Reviews

What to expect

Pros

🌟Great location near major attractions
🛎️Friendly and accommodating staff
🛋️Spacious rooms with historical charm
🔌Convenient USB charging sockets available
🍳Delicious and varied breakfast options
🏰Historic and beautiful property
🌆Perfect midtown location for exploring the city
🛏️Large rooms with comfortable beds
🍸Enjoyable bar with quality drinks
👨‍💼Helpful and resourceful concierge service

Cons

🚪Outdated rooms in need of modernization
💸High prices for limited in-room amenities
🍽️Limited food options within the hotel
📶Expensive Wi-Fi access charges
☕Lack of in-room coffee making facilities
🚿Bathrooms needing upgrades
🛎️Long wait times at check-in and check-out
🤷‍♂️Inconsistent service quality from staff
🛋️Peeling wallpaper and maintenance issues
🍴No on-site dinner restaurant available

What this place has to offer

Things to do and ways to relaxFitness center, Massage, On-site entertainment, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, French, Italian, Korean, Russian

Located in Midtown East, Lotte New York Palace is a perfect starting point from which to explore New York (NY). The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, 24-hour security, convenience store, daily housekeeping, taxi service, are at hand. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, linens, mirror, slippers, towels. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, spa, massage, steamroom. Convenience and comfort makes Lotte New York Palace the perfect choice for your stay in New York (NY).