Reception
Exterior view
View
Lobby
Entrance
Lobby
Lobby
Suite - Family room
Mosque Al Akbar - 4.97 km from property
Swimming pool [kids]
Swimming pool [outdoor]
Monkasel (Submarine Monument) - 4.08 km from property
Bungkul Park - 2.52 km from property
Superior Deluxe King Room - Bed
Cleanliness measures
Facilities
Grand Deluxe King - Guestroom
Grand Deluxe King - Bed
Deluxe Twin Room - Bed
Bathroom
Deluxe Queen Room - Bed
Deluxe Twin Room - Bed
Ballroom
Restaurant
Facilities
Restaurant
Restaurant
Executive Club Twin Room - Bed
Gym/fitness
Meeting room / ballrooms
Banquet hall
Spa
null
null
null
null
Cleanliness measures
null
Cleanliness measures
Food and beverages
Facilities
Facilities
Facilities
Facilities
Cleanliness measures
Facilities

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

9.7Rating
ExceptionalRated by Guests
1,611Reviews

What to expect

Pros

  • 🏊Luxurious swimming pool with city view
  • 🏋️Clean and well-equipped gym facilities
  • 🛏️Comfortable and clean rooms
  • 🥽Relaxing sauna and jacuzzi available
  • 🍳Delicious and varied breakfast options
  • 🌴Convenient location connected to a shopping mall
  • 🛎️Fast check-in and check-out process
  • 🧖‍♂️Friendly and helpful hotel staff
  • 🌅Great city views from higher floors
  • 🤝Excellent service and hospitality

Cons

  • 💡Rooms can be too dark with insufficient lighting
  • 💤Noise insulation in rooms could be improved
  • 🏙️Limited view options from some rooms
  • 🚿Bathroom fixtures may need maintenance
  • 🥪Room service menu options might be limited
  • 🧽Housekeeping services may vary in thoroughness
  • 🚪Room doors or locks could use upgrades
  • 💻Inconsistent Wi-Fi connectivity in certain areas
  • 🚗Limited parking spaces available
  • 🔒Security measures might need enhancement

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian

The 5-star Hotel Ciputra World Surabaya offers comfort and convenience whether you're on business or holiday in Surabaya. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, taxi service, 24-hour security, daily housekeeping are there for guest's enjoyment. Television LCD/plasma screen, smoke detector, air conditioning, wake-up service, desk can be found in selected guestrooms. Take a break from a long day and make use of fitness center, sauna, outdoor pool, spa, massage. Convenience and comfort makes Hotel Ciputra World Surabaya the perfect choice for your stay in Surabaya.

Where you'll be sleeping

Suite image 1
Suite image 2
Suite image 3
Suite image 4
Suite image 5
Suite image 6
Suite image 7
Suite image 8
Suite image 9
Suite image 10
Suite image 11
Suite image 12
Suite image 13
Suite image 14
Suite image 15
Suite image 16
Suite image 17
60 m²

Suite

1 double bed

Grand Deluxe Twin image 1
Grand Deluxe Twin image 2
Grand Deluxe Twin image 3
Grand Deluxe Twin image 4
Grand Deluxe Twin image 5
Grand Deluxe Twin image 6
Grand Deluxe Twin image 7
Grand Deluxe Twin image 8
Grand Deluxe Twin image 9
Grand Deluxe Twin image 10
Grand Deluxe Twin image 11
Grand Deluxe Twin image 12
Grand Deluxe Twin image 13
Grand Deluxe Twin image 14
Grand Deluxe Twin image 15
Grand Deluxe Twin image 16
Grand Deluxe Twin image 17
Grand Deluxe Twin image 18
37 m²

Grand Deluxe Twin

2 single beds

Superior Deluxe Twin image 1
Superior Deluxe Twin image 2
Superior Deluxe Twin image 3
Superior Deluxe Twin image 4
Superior Deluxe Twin image 5
Superior Deluxe Twin image 6
Superior Deluxe Twin image 7
Superior Deluxe Twin image 8
Superior Deluxe Twin image 9
Superior Deluxe Twin image 10
Superior Deluxe Twin image 11
Superior Deluxe Twin image 12
Superior Deluxe Twin image 13
Superior Deluxe Twin image 14
Superior Deluxe Twin image 15
Superior Deluxe Twin image 16
33 m²

Superior Deluxe Twin

2 single beds

Executive Club Grand Deluxe Room image 1
Executive Club Grand Deluxe Room image 2
Executive Club Grand Deluxe Room image 3
Executive Club Grand Deluxe Room image 4
Executive Club Grand Deluxe Room image 5
Executive Club Grand Deluxe Room image 6
Executive Club Grand Deluxe Room image 7
Executive Club Grand Deluxe Room image 8
Executive Club Grand Deluxe Room image 9
Executive Club Grand Deluxe Room image 10
Executive Club Grand Deluxe Room image 11
Executive Club Grand Deluxe Room image 12
Executive Club Grand Deluxe Room image 13
Executive Club Grand Deluxe Room image 14
37 m²

Executive Club Grand Deluxe Room

1 queen bed

Deluxe Twin Room image 1
Deluxe Twin Room image 2
Deluxe Twin Room image 3
Deluxe Twin Room image 4
Deluxe Twin Room image 5
Deluxe Twin Room image 6
Deluxe Twin Room image 7
Deluxe Twin Room image 8
Deluxe Twin Room image 9
Deluxe Twin Room image 10
Deluxe Twin Room image 11
Deluxe Twin Room image 12
Deluxe Twin Room image 13
Deluxe Twin Room image 14
Deluxe Twin Room image 15
30 m²

Deluxe Twin Room

2 single beds

Executive Deluxe Twin Room image 1
Executive Deluxe Twin Room image 2
Executive Deluxe Twin Room image 3
Executive Deluxe Twin Room image 4
Executive Deluxe Twin Room image 5
Executive Deluxe Twin Room image 6
Executive Deluxe Twin Room image 7
Executive Deluxe Twin Room image 8
Executive Deluxe Twin Room image 9
Executive Deluxe Twin Room image 10
Executive Deluxe Twin Room image 11
Executive Deluxe Twin Room image 12
Executive Deluxe Twin Room image 13
30 m²

Executive Deluxe Twin Room

2 single beds

Executive Club Deluxe King image 1
Executive Club Deluxe King image 2
Executive Club Deluxe King image 3
Executive Club Deluxe King image 4
Executive Club Deluxe King image 5
Executive Club Deluxe King image 6
Executive Club Deluxe King image 7
Executive Club Deluxe King image 8
Executive Club Deluxe King image 9
Executive Club Deluxe King image 10
Executive Club Deluxe King image 11
Executive Club Deluxe King image 12
30 m²

Executive Club Deluxe King

1 king bed

Superior Deluxe King Room image 1
Superior Deluxe King Room image 2
Superior Deluxe King Room image 3
Superior Deluxe King Room image 4
Superior Deluxe King Room image 5
Superior Deluxe King Room image 6
Superior Deluxe King Room image 7
Superior Deluxe King Room image 8
Superior Deluxe King Room image 9
Superior Deluxe King Room image 10
Superior Deluxe King Room image 11
Superior Deluxe King Room image 12
33 m²

Superior Deluxe King Room

1 king bed

Grand Deluxe King image 1
Grand Deluxe King image 2
Grand Deluxe King image 3
Grand Deluxe King image 4
Grand Deluxe King image 5
Grand Deluxe King image 6
Grand Deluxe King image 7
Grand Deluxe King image 8
Grand Deluxe King image 9
Grand Deluxe King image 10
Grand Deluxe King image 11
37 m²

Grand Deluxe King

1 king bed

Executive Grand Deluxe image 1
Executive Grand Deluxe image 2
Executive Grand Deluxe image 3
Executive Grand Deluxe image 4
Executive Grand Deluxe image 5
Executive Grand Deluxe image 6
Executive Grand Deluxe image 7
Executive Grand Deluxe image 8
Executive Grand Deluxe image 9
Executive Grand Deluxe image 10
37 m²

Executive Grand Deluxe

1 double bed

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Who should stay here

We've analyzed the reviews to find out what different types of travelers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying