Hangzhou Marriott Hotel Qianjiang
7.9Rating
Very GoodRated by Guests
38Reviews
What to expect
Pros
- 🌟Excellent customer service from staff members
- 🏞️Breathtaking river and city views from rooms
- 🛏️Spacious and comfortable rooms with modern amenities
- 🍽️Variety of food options in the executive lounge
- 🥂Attentive and friendly staff in the lounge and restaurants
- 🌟Warm and professional service received throughout the stay
- 🧖♂️Well-equipped gym and relaxing spa facilities
- 🚗Convenient location near shopping malls and metro stations
- 🍰Delicious and varied desserts at the dinner buffet
- 👍Efficient and friendly check-in process for guests
Cons
- 🥖Lack of bread or basic items at the buffet lunch
- 🚫Inconsistency in enforcing lounge access rules during busy times
- 🛁Issues with bathroom design and functionality in some rooms
- 🌞Limited natural lighting in certain hotel rooms
- 🗣️Communication challenges due to language barriers with some staff members
- 🕰️Delays in room readiness during check-in process
- 🍊Unsatisfactory quality of orange juice served at breakfast
- 🧴Cleaning standards could be improved in certain areas of the hotel
- 🎉Overcrowding and noise issues in the executive lounge on weekends and holidays
- 🚪Awkward design elements affecting room functionality and comfort
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Located in Jiang Gan District – Hangzhou East Train Station, Hangzhou Marriott Hotel Qianjiang is a perfect starting point from which to explore Hangzhou. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour front desk are just some of the facilities on offer. Towels, closet, internet access – wireless (complimentary), air conditioning, wake-up service can be found in selected guestrooms. The hotel offers various recreational opportunities. For reliable service and professional staff, Hangzhou Marriott Hotel Qianjiang caters to your needs.
Where you'll be sleeping
60 m²
Executive Suite, Executive lounge access, 1 King, River view
1 king bed
40 m²
Executive Room, Executive lounge access, Guest room, 1 King
2 single beds or 1 king bed
46 m²
EXECUTIVE ROOM, Executive lounge access, Guest room
2 double beds or 1 queen bed or 2 single beds
40 m²
Premier King Room, Guest room, 1 King, River view
1 king bed or 2 single beds
190 m²
Presidential Suite, Suite, 1 King
1 king bed and 1 sofa bed
40 m²
Deluxe King Room, Guest room, 1 King
1 king bed or 2 single beds
140 m²
VIce Presidential Suite, Suite, 1 King
1 king bed and 1 sofa bed
40 m²
Deluxe River-view Twin Room
2 double beds
40 m²
Premier Twin Room, Guest room, 2 Double, River view
2 single beds
80 m²
Executive Suite
1 queen bed
What other guests say about this hotel
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