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9.0Rating
ExcellentRated by Guests
685Reviews
What to expect
Pros
- 🌟Friendly and helpful staff
- 🍽️Delicious and varied breakfast options
- 🌊Beautiful beachfront location
- 🏊♂️Great pool facilities
- 🍹Excellent service at restaurants and bars
- 🛏️Comfortable rooms with great views
- 🚣♂️Fun activities like transparent kayaking
- 🌇Amazing views from the Skywalk
- 🧖♂️Luxurious spa facilities
- 🍲Wide variety of food options
Cons
- 🚧Some facilities out of order due to recent typhoon
- 🚗Limited parking space availability
- 🚫Unresponsive to questions about post-typhoon facilities
- 💸Issues with overcharging and unethical billing practices
- 👎Inconvenient bathroom setup with water spillage issues
- 🚷Undergoing heavy construction leading to noise and inconvenience
- 🌪️Significant damage and impact from recent typhoon
- 🤔Lack of transparency regarding facility availability post-typhoon
- 😕Disappointing experience due to miscommunication and untruthful responses
- 🥵Issues with staff language proficiency and service quality
What this place has to offer
Things to do and ways to relaxCanoeing, Fitness center, Hiking, Hot tub, Massage, Private beach, Sauna, Skiing, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized), Wind surfing
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, French, Chinese [Cantonese], Korean, Vietnamese
Where you'll be sleeping












30 m²
Deluxe Mountain View Twin Room
1 single bed & 1 single bed









135 m²
2-Bedroom Premier Ocean View Residence
2 double beds







62 m²
1-Bedroom Premier Ocean View Residence
1 double bed








37 m²
Premier Ocean View Twin Room
2 single beds & 2 single beds







121 m²
2-Bedroom Deluxe Ocean Sky Residence
2 double beds








30 m²
Deluxe Mountain View King Room
1 double bed






54 m²
1-Bedroom Premier Mountain View Residence
1 double bed & 1 sofa bed







40 m²
Premier Mountain View Twin Room
1 single bed




168 m²
3-Bedroom Premier Ocean View Residence
1 double bed & 1 double bed & 1 single bed & 1 sofa bed







30 m²
Deluxe Ocean View Twin Room
1 single bed
What other guests say about this hotel
Is this hotel improving or worsening?
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