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Das Alpenhaus Kaprun

Kaprun, Austria

Schlossstraße 2, 5710

8.5Rating
ExcellentRated by Guests
206Reviews

What to expect

Pros

  • 🏞️Great location in the center of town with easy access to attractions
  • 🍽️Delicious and varied food options for breakfast and dinner
  • 🏊‍♂️Spacious and well-equipped wellness area with pools and saunas
  • 🛌Comfortable and clean rooms with modern amenities
  • 👨‍👩‍👧‍👦Friendly and helpful staff, especially in the restaurant and bar
  • 🌄Beautiful mountain views from the hotel
  • 💰Great value for money with top-notch services and facilities
  • 🏨Well-maintained and stylish hotel design creating a cozy atmosphere
  • 🍹Good selection of drinks and cocktails available at the bar
  • 🤩Positive overall experience with excellent service and amenities

Cons

  • 🚪Issues with room allocation and balcony view arrangements
  • 🍴Inconsistent service quality in the restaurant, especially during busy times
  • 🌊Limited Wi-Fi speed and connectivity in certain areas of the hotel
  • 🛏️Uncomfortable or outdated bathroom facilities, such as high bathtubs or lack of toiletries
  • 🚗Difficulty with parking, especially in narrow underground garage spaces
  • 🧴Lack of toiletries or insufficient amenities in the rooms
  • 👗Strict dress code policy in the restaurant may not suit all guests
  • 🕒Timing issues with meal service, leading to rushed or delayed dining experiences
  • 👎Unprofessional behavior from certain staff members affecting guest satisfaction
  • 📶Poor Wi-Fi connectivity in rooms, affecting the overall digital experience

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Canoeing, Diving, Fishing, Fitness center, Golf course [on-site], Hiking, Horseback riding, Hot tub, Massage, Mini golf course, Sauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized), Wind surfing
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German

Where you'll be sleeping

Comfort Double Room image 1
Comfort Double Room image 2
Comfort Double Room image 3
Comfort Double Room image 4
Comfort Double Room image 5
Comfort Double Room image 6
26 m²

Comfort Double Room

1 queen bed

Junior Suite image 1
Junior Suite image 2
Junior Suite image 3
Junior Suite image 4
Junior Suite image 5
Junior Suite image 6
35 m²

Junior Suite

1 queen bed

Superior Double Room with Balcony image 1
Superior Double Room with Balcony image 2
Superior Double Room with Balcony image 3
Superior Double Room with Balcony image 4
Superior Double Room with Balcony image 5
26 m²

Superior Double Room with Balcony

1 queen bed

Deluxe Double Room with Balcony image 1
Deluxe Double Room with Balcony image 2
Deluxe Double Room with Balcony image 3
Deluxe Double Room with Balcony image 4
Deluxe Double Room with Balcony image 5
30 m²

Deluxe Double Room with Balcony

1 queen bed

Superior Room image 1
26 m²

Superior Room

1 king bed

Junior Suite with Balcony image 1
35 m²

Junior Suite with Balcony

1 double bed

Comfort Room image 1
26 m²

Comfort Room

1 king bed

Deluxe Double Room image 1

Deluxe Double Room

Suite, 1 Double Bed image 1

Suite, 1 Double Bed

Standard image 1

Standard

What other guests say about this hotel

  • 1

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Das Alpenhaus KaprunKaprun, Austria

Where you'll be staying