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8.1Rating
ExcellentRated by Guests
258Reviews
What to expect
Pros
- 🏞️Great location for shopping and sightseeing
- 🍳Good breakfast choices with ample variety
- 🛌Comfortable and clean rooms
- 👍Friendly and helpful staff
- 👩🍳Excellent service and hospitality from specific staff members
- 🌆Beautiful views of the city
- 🛍️Convenient location for shopping
- 🍹Delicious breakfast food
- 💼Ideal for business travelers
- 🚖Easy access to transportation and tourist attractions
Cons
- 🗣️Language barrier with some receptionists
- 🕰️Slow elevators causing delays
- 💰Issues with deposit refunds and honesty of staff
- 🚬Persistent cigarette smell in non-smoking rooms
- 🚗Difficulty accessing the hotel due to crowded entrance
- 🧼Rooms and hotel cleanliness need improvement
- 🍽️Limited English communication skills of some staff members
- 🛏️Inconsistent room cleanliness and maintenance
- 🏊Lack of swimming pool facility
- 🕰️Check-in process could be faster and more efficient
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Nightclub, On-site entertainment, Spa, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Italian, Korean
Where you'll be sleeping














111 m²
King Premium Suite
1 queen bed













79 m²
Premium Bund View Suite
1 queen bed













116 m²
King Conrad Suite
1 queen bed













48 m²
City Suite
1 queen bed












60 m²
King Deluxe Suite
1 queen bed











40 m²
King Executive Room
1 queen bed










40 m²
Twin Executive Room
2 single beds











40 m²
King Premium Room
1 queen bed











48 m²
King Accessible Room
1 queen bed









40 m²
King Executive Bund View Room
1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
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