citizenM Chicago Downtown
8.6Rating
ExcellentRated by Guests
1,544Reviews
What to expect
Pros
- 🌟High-tech room controls using iPad
- 🍹Great bar with drinks and terrace
- 🌇Perfect location in downtown Chicago
- 🏋️Excellent gym facilities
- 👫Cozy European feel in rooms
- 🛏️Comfortable beds and bedding
- 🧘♂️Good soundproofing for a peaceful stay
- 🍽️Delicious breakfast and food options
- 🏨Modern and sought-after design
- 🔒Secure key card access for elevators
Cons
- 🏢Rooms are too small for some guests
- 🥤Lack of water dispenser or fridge in rooms
- 🚿Inconvenient shower amenities with no real soap
- 🤖Robotic or disinterested staff interactions
- 💸Expensive prices for some amenities
- 🌆Limited privacy in the bathroom area
- 🎭Lack of warmth or social interaction with staff
- 🍷Overpriced items like the wine selection
- 🚪Tech glitches like TV turning on by itself
- 🛎️Inconsistent service quality across locations
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesContactless check-in/out, Elevator, Facilities for disabled guests, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Where you'll be sleeping
14 m²
King Room City View
1 king bed
14 m²
King Room
1 king bed
DOUBLE BED PARTIAL VIEW
Premium 2 Queen Beds
2 Queen Beds
Single Room
Premium King Bed
Single Room
Accessibility Suite
2 Beds
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