The Westin Tokyo
8.7Rating
ExcellentRated by Guests
1,632Reviews
What to expect
Pros
- 🏨Convenient location near train station and restaurants
- 🛏️Comfortable and spacious rooms
- 🍽️Great dining options nearby
- 👫Friendly and helpful staff
- 🌟Excellent customer service
- 🍲Good food quality and variety
- 🎁Special touches like birthday cards and amenities
- 🍸Quality bar and restaurant services
- 🧖♂️Luxurious facilities and amenities
- 🚇Easy access to public transportation
Cons
- 💰Expensive pricing for some services
- 🗣️Language barrier with some staff members
- 🚿Lack of shelves in the shower for personal items
- 🔌Limited work desk space in some rooms
- 🛋️Outdated room decor in some areas
- 🕰️Slow room service response times
- 🙅♂️Unprofessional behavior from certain staff members
- 🥐Breakfast not included in some room rates
- 🗺️Lack of detailed tourist information and assistance
- 👎Inconsistent check-in experiences
What this place has to offer
Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Japanese
Ideally located in the prime touristic area of Shibuya, The Westin Tokyo promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, gift/souvenir shop, grocery deliveries, portable wi-fi rental, taxi service are just some of the facilities on offer. Some of the well-appointed guestrooms feature television LCD/plasma screen, mirror, slippers, internet access – wireless, internet access – wireless (complimentary). To enhance guests' stay, the hotel offers recreational facilities such as fitness center, spa, massage, garden, steamroom. The Westin Tokyo combines warm hospitality with a lovely ambiance to make your stay in Tokyo unforgettable.
Where you'll be sleeping
210 m²
Club lounge access, 1 Bedroom Presidential Suite, 1 King, Tokyo Tower view, High floor
1 king bed
210 m²
Imperial Suite, Club lounge access, 1 Bedroom Suite, 1 King, Tokyo Tower view, High floor
1 king bed
84 m²
Club lounge access, 1 Bedroom Suite, 1 King
1 king bed
126 m²
Club lounge access, 1 Bedroom Executive Suite, 1 King, High floor
1 king bed
84 m²
Club Lounge Access, 1 Bedroom Suite, 2 Double, Tokyo Tower View, High Floor
2 double beds
42 m²
Club lounge access, Guest room, 1 King, High floor
1 king bed
42 m²
Guest Room, 1 King
1 king bed
42 m²
Club lounge access, Guest room, 2 Double, High floor
2 double beds
42 m²
Club Room 2 Double Beds
2 double beds
42 m²
Club Room 2 Double Beds
2 double beds
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